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THE FRONT LINE: Real estate agent Gemma Leggett

'If you can choose a spouse on line, you can choose a house online'
Real Estate Agent Newmarket Aurora Toronto
Real Estate Agent Gemma Leggett on her way to a showing. ASubmitted Photo

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The spring real estate market is definitely a lot cooler than originally anticipated due to COVID-19, but there are still those who are moving out of necessity and are relying on the help of real estate agents. 

Local real estate agent, Gemma Leggett knows it isn’t the most ideal time to be moving, but recognizes how important it is to help those who either need to sell due to financial issues or because of sales made prior to the pandemic. 

"I am strictly servicing people who need my help because they have nowhere to go or have to sell," she explained. "Some people have to make a move for different kinds of other reasons and they need our help to do so."

She said her clients have mixed feelings about moving right now, but seeing a lot of high emotions.

"People are tired and mentally exhausted. They have to juggle so much and having to move is extremely stressful in normal times, so now more than ever, being patient, understanding and listening to the best I can is essential."

The way in which she works has changed drastically over the past few weeks, keeping with physical distancing measures and proper sanitation. 

"Working as a realtor means 100 percent relationship and human interaction. We meet people, we hear their story, we help them to make the right move for them. Since COVID-19, I have reduced showings and meetings considerably," she said. 

She is now doing most of her meetings, showings and open houses via video conference calls and signing sale agreements online with e-signatures. However, when there is an in-person showing, there are strict policies in place to make sure both the buyer and seller are kept safe. 

"We ask the sellers to open cupboards, doors and leave lights on. We keep distance from our clients, we wear masks, gloves and allow only two persons at the same time in the house. No children are allowed in the house," she explained. 

Just last week she closed a deal based on a virtual showing, with a clause included on seeing it in person.

"If you can choose a spouse on line, you can choose a house online," she joked.

She will work with serious buyers only and won't show a property "just because." She also won't show a property if the buyer's financing isn't in order.

"We need to pre-qualify everyone and have real conversation," she said. 

As for the future of her industry, she is confident that real estate market will bounce back as there is always a need for shelter. 

"When the market in 2017 took a dip, it went back up," she said. "Before COVID, we were heading toward a VERY strong spring market."


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Natasha Philpott

About the Author: Natasha Philpott

Natasha is the Editor for BradfordToday and InnisfilToday. She graduated from the Media Studies program at The University of Guelph-Humber. She lives in Bradford with her husband, two boys and two cats.
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