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Are you a Critical Water User?

Get in touch with us if you have a medical condition requiring you to have access to water at all times
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If you or someone in your household has a medical condition and it is critical that you have water at all times, please call the Community Services Department at (905) 775-5366 ext.2300, so that we can add you to our Critical Water User’s list.

The Town will use this list to contact Critical Water Users during planned or unexpected water interruptions. Inclusion on this list is not a guarantee of immediate notification in some emergency situations. However, we care about the health of our residents and we will notify critical water users as quickly as possible in the event of water service interruptions.

As a critical water user, please ensure you keep a supply of water on hand at all times for your needs in the event of an emergency interruption.