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Bradford woman with new store at Upper Canada Mall struggling to get through lockdown (5 photos)

Bradford jewellery maker with store inside Upper Canada Mall is worried about the impacts the lockdown will have on her business

On Oct. 1, 2020, Bradford's Kimberly Harvey opened her new handmade jewellery store, My Lil Gem, inside the Upper Canada Mall in Newmarket. She knew it was risky to open a retail store during a pandemic, but she had no other choice. All her festivals and craft fairs that she normally sells at throughout the year were kiboshed due to COVID, and this was her last chance at making any money. 

She said when COVID hit, her website sales dropped as many turned to Amazon for their shopping. 

In the summer, she had applied for a $40,000 loan from the government, but since she did not have the storefront at the time or a payroll, she was denied. So she invested her savings and had to borrow money from her parents come up with $35,000 to open her store in the lower level of the Newmarket mall. 

The first few months of business, she says she was doing okay with sales, hoping to have a successful holiday rush to keep afloat. 

But then the lockdowns started again in late fall, with York Region entering the Grey-Zone just before Christmas, shuttering all shopping malls. 

Harvey needed that last week of holiday sales, and selling from home wasn't going to cut it, so she contacted Georgian Mall to see if she could secure a spot to set up and sell her inventory. 

"I called the Georgian Mall leasing manager right away and got their last spot," she explained. "I rented it from Dec. 15-31."

Her new spot in Barrie was not as large as the one in Newmarket.  It was a kiosk in the middle of the mall. 

"We were just starting to make headway on all the money spent to get open when they closed York Region down and the hope was to at least make some of that lost income in Barrie, but it was only half the inventory in a smaller space," she explained. 

She even had another small space opened at the 400 Flea Market and hired help to get through the holidays. 

"I was trying everything to stay afloat," she said. 

Little did she know, just as she opened her new space, the government would announce the entire province would move to the Grey lockdown zone starting Dec. 26.

"We got open for a few days to only find out we had to shut down again," she said. 

She was desperate to make as many sales as she could before having to close up shop after Christmas. 

On Christmas Eve she spent the night tearing down her kiosk in Barrie with her kids, and on Sunday, was back in her store at Upper Canada Mall, unpacking her stock and setting up for when she can reopen.

She is worried the lockdown in York Region will be longer than 28 days, and is looking at the possibility of securing a storefront at Georgian Mall.

Although Harvey's rent inside the Upper Canada Mall is on pause until they are able to reopen, she is worried about her income.

Harvey has an online store, but says it isn't nearly enough to cover the bills. She is on CERB, but that only covers a third of her expenses.

"My rent and utilities are over $2,500 a month, it's not even remotely enough," she said.  

She is currently looking into applying for a loan through the Nottawasaga Futures program in Simcoe County but says she has been distracted with moving her store that she hasn't had time to go over the application form completely. 

"All this lockdown stuff took up all my time so I didn't get the application finished," she explained. 

Harvey is hoping more people will think about shopping locally during the lockdown. She is tired of competing with Amazon. 

"People are not practicing what they preach," she said about the shop local movement. "They like to say these amazing catchphrases but they don't actually follow through. They spend a ton of money on Amazon and are proud of their Amazon hauls. It's sad."

To shop My Lil Gem's online store, visit here


Natasha Philpott

About the Author: Natasha Philpott

Natasha is the Editor for BradfordToday and InnisfilToday. She graduated from the Media Studies program at The University of Guelph-Humber. She lives in Bradford with her husband, two boys and two cats.
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