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Mental-health crisis program in 'desperate need' of personal items

310-COPE, which serves South Simcoe and York Region, needs men's and women's underwear and toiletries
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Newmarket’s mental-health crisis bed program known as 310-COPE has launched a campaign for new underwear, toiletries, and more for the clients it serves.

“We provide clean, new underwear for the individuals that we serve, and when people arrive here at York Support Services Network’s crisis response community mental health crisis bed program, they usually have very little in the way of belongings and toiletries,” said Jill Kellie, a member of the community crisis response team.

“Our community has been incredibly generous in the past, either donating funds to purchase underwear and toiletries or donating the actual items themselves,” Kellie said. “But we are always in desperate need of these items.”

The crisis facility is in need of new men’s and women’s underwear in all sizes, sports bras in all sizes, slippers, nail-care kits, shower gel, shampoo and conditioner, toothpaste and toothbrushes, razors, and deodorant.

“Newmarket has already been amazing in showing that mental health matters,” Kellie said.

York Support Services Network offers the community crisis response service for people living in York Region or South Simcoe who are having a mental-health crisis, and their family or friends.

By calling 1-855-310-COPE (2673) or (TTY) 1-866-323-7785, you can speak with a crisis worker anytime you need to, 24 hours a day. 

The crisis worker will provide an immediate telephone/text response in a variety of situations, such as if you are feeling depressed, distressed, lonely, anxious, scared, angry or are worried that you have nowhere to go.

You can also text your message to 1-855-310-2673 or chat with a crisis worker online via the Live Chat. Both of these services are available every day from 7 a.m. to midnight.

The community crisis response service also supports seniors, their families and caregivers who live and cope with dementia, mental illness and other neurological conditions at home, in long-term care facilities or elsewhere.

For more information about local mental health and developmental services, visit

If you’d like to donate underwear, toiletries, or make a monetary donation to the campaign, email Jill Kellie at [email protected] or [email protected]. You can also send her a message on her Facebook page.